All Features

Everything your WhatsApp business needs

A complete platform covering AI automation, CRM, templates, integrations, analytics, and team management - purpose-built for WhatsApp.

AI Automation

Intelligent AI Auto-Responder

Your AI agent never sleeps. It reads your knowledge base, answers customer questions, and knows exactly when to escalate to a human.

  • Train the AI with your own FAQs, product docs, and business info
  • Dynamic tool calling - AI can query your APIs in real time
  • Smart handoff: AI detects when a human is needed and pauses itself
  • Configurable response style, tone, and language
  • CRM data extraction - AI auto-fills contact fields from conversations
CRM

WhatsApp CRM Built for Teams

A full conversation management system on top of WhatsApp. Every contact, every message, every thread - organized and searchable.

  • Unified inbox for all inbound and outbound messages
  • Contact profiles with full conversation history
  • Real-time unread counts and conversation state tracking
  • Reply threading, media attachments, and message formatting
  • Live updates via SSE - no page refresh needed
Templates

Message Template Management

Create, sync, and send Meta-approved message templates without leaving the platform. Reach customers outside the 24-hour window.

  • Sync all templates directly from your Meta WABA account
  • AI-assisted template generation from plain text descriptions
  • Variable substitution with dynamic customer data
  • Template status tracking (pending, approved, rejected)
  • Send templates via API or webhook triggers
Integrations

Powerful Webhook & API Integrations

Connect any external system to trigger WhatsApp messages automatically. Shopify, n8n, custom scripts - if it can make an HTTP request, it works.

  • Named event webhooks with AI prompt templates
  • Bearer token auth with per-app permission controls
  • Trigger messages from orders, form fills, CRM updates, and more
  • Template send API for programmatic outbound messaging
  • Custom API tools the AI can call during conversations
Team

Multi-User Team Collaboration

Give your whole team access. Everyone sees the same inbox, AI state, and contact data - in real time.

  • Invite team members by email with one click
  • Role-based permissions (coming soon)
  • Multiple businesses per account
  • Human presence detection - AI pauses when an agent is online
  • Manual replies auto-pause AI for 30 minutes
Analytics

Analytics & Business Insights

Understand your WhatsApp performance at a glance. Message trends, delivery rates, contact growth - all visualized clearly.

  • Message volume chart - inbound vs outbound over 7 days
  • Delivery status breakdown (sent, delivered, read, failed)
  • Contact growth trend over 14 days
  • AI active conversation count and status
  • Admin overview of all businesses on the platform

And much more

Additional capabilities built into the platform.

Google Calendar

OAuth-connected calendar integration for scheduling appointments directly from conversations.

Voice Calls

LiveKit-powered call support with recordings and a call widget accessible from anywhere in the app.

Multi-Business

Manage multiple WhatsApp businesses from a single account - each fully isolated with its own data.

Secure by Default

Firebase auth, HMAC-signed webhooks, hashed API tokens, and full multi-tenant data isolation.

Follow-ups

Tag contacts with interests and follow-up actions to keep your pipeline organized.

Fully Configurable

AI instructions, example responses, knowledge sources, and custom API tools - all configurable per business.

Ready to transform your WhatsApp?

Get in touch to discuss a plan that fits your business. We'll set you up and have you live in no time.